Quality Without Exception
At Nutraceutical, quality is measured by customer satisfaction and confidence in products that have been thoroughly screened and tested to meet label claims. To achieve this goal, the Nutraceutical team monitors and controls every step of production—from sourcing the best raw materials to testing the finished product for dissolution and stability.
Our engineers and scientists are constantly assessing and improving our protocols to produce quality goods.
We have some of the strongest manufacturing capabilities in the industry. Our manufacturing process generally consists of the following:
- Sourcing ingredients for products
- Quarantining and warehousing raw ingredients
- Measuring ingredients for inclusion in products
- Blending, grinding and granulating (chilsonating) the ingredients into a mixture with a homogeneous consistency
- Encapsulating, tableting, pouring, pouching, bagging, or boxing the blended mixture into the appropriate dosage form using either automatic or semiautomatic equipment
The next step (bottling and packaging) involves placing the product in packaging with appropriate tamper-evident features and sending the packaged product to a distribution point for delivery to retailers.
We place a special emphasis on quality control—including raw material verification, homogeneity testing, weight deviation measurements, and package quality sampling.
In fiscal 2013, we manufactured approximately 75 percent of our branded products (based on net sales). By manufacturing the majority of our own products, we believe we maintain better control over product quality and availability while also reducing production costs.
Our dietary supplement manufacturing is performed primarily in our facilities located in the greater Ogden, Utah area. We also have a cosmetic manufacturing operation in Phoenix, Arizona, a liquid manufacturing facility in Tulsa, Oklahoma and a personal care manufacturing operation in Bowling Green, Florida. We also have a working relationship with numerous outside manufacturers (including certain softgel manufacturers and packagers) and we use these outside sources for such specialty items.
Our quality control program’s goal is to ensure the superior quality of Nutraceutical’s products and that they are manufactured in accordance with current Good Manufacturing Practices (“cGMPs”). As part of our commitment to quality and safety, we use a variety of analytical testing methods to detect and/or quantify a variety of chemical compounds, heavy metals and microbials. Our processing methods are monitored closely to ensure that only quality ingredients are used and to ensure product purity. Periodically, we retain the services of outside GMP audit and/or consulting firms to assist in our efforts to comply with current GMPs.